4.2.1.1a Read Meter : Read Meter Detailed Process Model Description : 1.8 Enter Changes

1.8 Enter Changes
Reference: Read Meter Process Model - Page 1 for the associated business process diagram.
Actor/Role: CSR
Description: The CSR or Authorized user examines an existing read to determine if updates are required. Based on business rules, typically the only field the CSR or Authorized User modifies is the Use on Bill flag field. It is recommended to maintain an audit trail of all reads entered. The best practices approach is to remove the use on bill flag on a particular read if it is incorrect or will not be used for billing. The CSR or Authorized User can enter a new read as needed.

© 2011 Oracle and/or its affiliates. All Rights Reserved