Brief Description Business Process: 4.2.1.1a CC&B v2.5 Read Meter Process Type: Sub-Process Parent Process: 4.2.1 CC&B v2.5 Collect and Process Meter Read and Miscellaneous Charges Sibling Processes: • 4.2.2 CC&B v2.5 Manage Bill • 5.3.2.1 CC&B v2.5 Manage Field Activities and Field Orders • 4.2.1.2aCC&B v2.5 Load Meter Reads • 4.2.1.3aCC&B v2.5 Validate Meter Reads • 4.2.1.4 CC&B v2.5 Manage Consumption Data Reporting This process describes the cyclical meter reading process for meter service points as well as how to add and change ad hoc meter reads. Most organizations read their meters in assign routes with specific schedules. In addition, there are times when re-reads are required for verification, are obtained as part of another task, submitted by the Customer, or entered by a CSR or Authorized User.