4.2.1.1a Read Meter : Read Meter Detailed Process Model Description

Read Meter Detailed Process Model Description
This section provides a detailed description of the “Read Meter” business process, including:
w
w
w
w
w
w
w
w
w
w
w
w
w
w
w
w
w
w
w
1.0 Search for Meter
Reference: Read Meter Process Model - Page 1 for the associated business process diagram.
Actor/Role: CSR
Description: The CSR or Authorized User searches for the Meter to enter a read. The read typically is provided by the Customer, exception processing, or a missed read during the meter read process. The Meter number or Badge Number as referenced in CC&B may be used to search for the Meter. Alternate search methods are used with the Meter/Item Search Notebook.

© 2011 Oracle and/or its affiliates. All Rights Reserved